Privacy Policy

At ZB WEAR, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you place an order, create an account, contact us, or interact with our website, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Billing address
  • Shipping/delivery address
  • Order details
  • Payment-related information
  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you visit our website, such as device type, browser information, IP address, and website usage information.

2. How We Use Your Information

ZB WEAR may use your information to:

  • Process and fulfill your orders
  • Arrange delivery
  • Process payments
  • Provide customer support
  • Handle exchanges, returns, and refunds
  • Communicate with you regarding your orders
  • Improve our website, products, and services
  • Prevent fraud and unauthorized activity
  • Send promotional or marketing communications where permitted

3. Payment Information

Payments may be processed through third-party payment providers.

ZB WEAR does not intentionally store complete payment card details on its own systems where payment processing is handled by third-party payment providers.

Payment information may be subject to the privacy policies and terms of the relevant payment provider.

4. Sharing of Information

ZB WEAR may share necessary customer information with trusted third parties when required to operate our business, including:

  • Delivery and courier companies
  • Payment service providers
  • Website and technology service providers
  • Marketing and analytics service providers
  • Other service providers necessary to fulfill your order or provide our services

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and provide a better customer experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Marketing Communications

If you provide your contact information and consent to receive marketing communications, ZB WEAR may send you information about new products, promotions, sales, or other brand updates.

You may unsubscribe from promotional communications at any time.

7. Data Security

ZB WEAR takes reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

ZB WEAR is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

ZB WEAR may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact ZB WEAR through the contact information provided on our website.